Frequently Asked Questions

It is pronounced as Boo-jee.

Boujee means luxurious and classy

As Boujee means classy, at Boujee Beauty we provide luxurious products which are of premium quality. We aim to make luxury affordable.

Absolutely! One of our missions is to build a cruelty-free beauty community. We DO NOT use animal hair in makeup brushes preventing the suffering to thousands of animals!

Boujee Beauty is an Indian beauty brand which began it's journey in Aug 2018 and has continued ever since.

Boujee Beauty products can be found online on the website: https:/www.boujeebeauty.in or on all e-commerce platforms like Nykaa, TataCliq, Amazon, Flipkart, Big Basket, Kindlife, BlinkIt, TIRA and all other Reliance platforms!

For tracking your orders, you can click on the link provided in the email or WhatsApp you receive once your order is dispatched from the warehouse.

• If the order or the item(s) that you want to cancel have not been shipped yet, you can cancel the order directly through your “My order” section.
• If you wish to cancel an order that has been shipped but has not yet been delivered, kindly do not accept the delivery of the order. Once we receive the product(s) back and verify its packaging/condition, we will refund your money within 7 – 10 business days after deducting the shipping charges. 

Only if the order has not been dispatched from our warehouse and if your order is cancelled, then the shipping charges will be refunded.

If the shipment has left our warehouse and is out to your delivery hub, then shipping charges will NOT be refunded.

You will get the refund within 7 – 10 business days.

All products are Non-Returnable once they have been accepted by customers. 

No cancellation charges will be levied in case if you cancel your order. However, shipping charges will NOT be refunded if the shipment has left our warehouse and is out to your delivery hub. 

In case if the order has not gone out from our warehouse and if your order is cancelled, then the shipping charges will be refunded.

You can view and track all your orders from the ‘My Order’ option in the menu. In case if the same is not visible in the ‘My Order’ section then you can call us on (+91) 98232 88944 or drop an email to support@boujeebeauty.in.

Once your order is confirmed, you will receive an email confirming your order details. You will also be notified on your registered email with the respective tracking details when we dispatch the item(s) from our warehouse.

You can call us on +91 98232 88944 within 12 to 24 hours of placing the order or write to us at support@boujeebeauty.in

Once the order is placed, you cannot make any changes in the products. 

Out of stock means that the product is not available at the moment. You can write to us at support@boujeebeauty.in on the out of stock product and we shall intimate you as soon as the same is back in stock.

Our shipments go through quality check processes before they leave our warehouse. However, in the rare case that your product is damaged during shipment or transit or missing, you can write to us on support@boujeebeauty.in. Replacement and/or reverse pick up will be applicable only once. Our team will check the issue and reply to your email accordingly providing you with the steps for further action. 

*For further details related to Cancellations/Returns/Refunds, please check our Refund policy mentioned in Our Policies section.

We ship our orders PAN India.

All orders placed are processed and dispatched within 2 business days so that they can reach you at the earliest. Our orders normally reach customers within 2-3 business days based on the accessibility of the pin-codes. Be aware that orders may experience longer processing and delivery times during holidays.

Yes, a flat shipping charge of Rs. 50 is applicable on all orders BELOW Rs. 999/-.

Currently, we do not ship our products outside India. We are constantly working towards making this facility available to you soon.

*For further details related to Shipping, please check our Shipping Policy mentioned in Our Policies section