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FREE SHIPPING
Free shipping on all orders above ₹699
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CASH ON DELIVERY
Available on orders between ₹400 - ₹5000 at no extra cost
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100% SECURE PAYMENT
Payment information is 100% secured
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CONTACT US
Mon - Fri (10 AM - 5 PM) : +91 7756888944
Email: support@boujeebeauty.in
Order-Related-FAQs
How do I track my order?
For tracking your orders, you can click on the link provided in the email you receive once your order is dispatched from the warehouse.
How do I cancel an order?
- If the order or the item(s) that you want to cancel have not been shipped yet, you can cancel the order directly through your “My order” section.
- If you wish to cancel an order that has been shipped but has not yet been delivered, kindly do not accept the delivery of the order. Once we receive the product(s) back and verify its packaging/condition, we will refund your money within 7 – 10 business days after deducting the shipping charges.
Will shipping charges be refunded if I cancel?
Only if the order has not been dispatched from our warehouse and if your order is cancelled, then the shipping charges will be refunded.
If the shipment has left our warehouse and is out to your delivery hub, then shipping charges will NOT be refunded.
When will I get my Refund if my return is approved?
You will get the refund within 7 – 10 business days.
Can I return part of my order?
All products are Non-Returnable once they have been accepted by customers.
Are there any cancellation charges?
No cancellation charges will be levied in case if you cancel your order. However, shipping charges will NOT be refunded if the shipment has left our warehouse and is out to your delivery hub.
In case if the order has not gone out from our warehouse and if your order is cancelled, then the shipping charges will be refunded.
Why is my order not showing?
You can view and track all your orders from the ‘My Order’ option in the menu. In case if the same is not visible in the ‘My Order’ section then you can call us on (+91) 77568 88944 or drop an email to support@boujeebeauty.in.
What do I do in cases of damaged/missing products in the order delivered?
Our shipments go through quality check processes before they leave our warehouse. However, in the rare case that your product is damaged during shipment or transit or missing, you can write to us on support@boujeebeauty.in. Replacement and/or reverse pick up will be applicable only once. Our team will check the issue and reply to your email accordingly providing you with the steps for further action.
*For further details related to Cancellations/Returns/Refunds, please check our Refund policy mentioned in Our Policies section.